storms

Call Center Rep

Keeping Customers In the Know

April 8th 2013

When PSNH undertakes a power restoration effort following a major storm, the first thing that usually comes to mind for most customers is the relief of seeing the company’s familiar yellow bucket trucks in their neighborhood. But well before the storm even arrives, PSNH Customer Service uses diverse communication methods to make sure customers are fully prepared for likely and perhaps prolonged outages.

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psnh lineman

Restoring Power on Cape Cod

February 15th 2013

With few outages occurring in its service territory during last week’s blizzard, PSNH sent 31 of its line crews, along with support teams and supervisory staff, to assist its Northeast Utilities sister company, NSTAR, in restoring power to tens of thousands of customers in communities on hard-hit Cape Cod. The New Hampshire team was based at NSTAR’s Yarmouth, MA service center, focusing on restoring power to customers in Harwich and Chatham.

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Storms

Major Storm Restorations

 

out in the snow

Preparing for Nemo

February 8th 2013

PSNH is keeping a wary eye on the weather forecast and preparing for power outages, as "Nemo," a strong Nor’easter storm is expected to arrive in earnest late Friday afternoon and continue through Saturday, bringing significant snowfall and gusty winds. Press Release

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Sandy - PSNH Update Monday, Oct. 29th - 11:00 p.m.

October 29th 2012

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Hurricane Sandy - PSNH Update Oct. 27th

October 27th 2012

PSNH staff members are continuing to prepare for the likelihood of power outages caused by the high winds and rainfall associated with Hurricane Sandy. The massive storm is expected to impact the Granite State beginning early Monday and continuing Tuesday. The company is advising customers to prepare for the likelihood of power outages associated with storm damage, and is securing additional crews to assist in what may prove to be a significant repair and restoration effort.

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Anticipating 'Sandy'

PSNH is preparing for the likelihood of power outages resulting from the storm, and the utility is reminding customers of what they can and should be doing.

Sandy

Hurricane Sandy

October 26th 2012

For storm and restoration updates, please visit: psnhnews.com/sandy.

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Preparing for ‘Hurricane Sandy’

PSNH is among the many utilities along the East Coast keeping a wary eye on the weather forecast

PSNH Mobile on iPhone

Ready for Storm Season

September 28th 2012

The start of fall is a season of heightened awareness for PSNH employees involved in storm restoration. Slightly more than a year after Irene knocked out power to 125,000 customers, and coming up on the anniversary of the bizarre Snowtober when up to 237,000 customers were without power, PSNH departments believe they are more prepared than ever for whatever the elements throw at New Hampshire in the coming months.

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